I just have install JM and in my mobile this message is displeyed
john.causing
9 years, 3 months ago
Hi montillon.
Thanks for using Mobile Joomla! forum. Can you provide us more information about the issue such as screenshot of the error? Can you also provide us the versions of: Joomla and Mobile Joomla?
Best,
John Mark C.
Mobile Joomla! Support
montillon
9 years, 3 months ago
Hi here is the information you need
Joomla version 3.4.2
Joomla Mobile version 2,1.0
and I am sending you two screenshot one of the preview and the other of the mobile screenshot
Thanks for the screenshots. Can you also provide us a temporary Joomla login to your email support@mobilejoomla for further investigation? It looks like there's an installation error. Please also send us the link of this URL forum thread for reference.
Best,
John Mark C.
Mobile Joomla! Support
montillon
9 years, 3 months ago
Hi, ok here the login info to the backend of my site, this is a temporary login access
username: mjsupport
john.causing
9 years, 3 months ago
Hi, I deleted your msg with the username password for security purposes. I'll have our developer check on this.
We will get back to you as soon as possible.
Best,
John Mark C.
Mobile Joomla! Support
montillon
9 years, 3 months ago
ok thanks I will wait
montillon
9 years, 3 months ago
Hi, have you found any error in the mobile joomla configuration?
montillon
9 years, 3 months ago
Hi, now I can see my site in móviles devices thanks, but there is another issue, I can not see the banner and slideshow that I have in the desktop site.
Should I download banner and slideshow for Mobile or there is somthing else that should be done?
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