Mobile preview doesn't work

Just installed the component, the version is 1.2.15.pro



and got this error: Warning: include_once(/home/site210/public_html/templates/mobile_smartphone/includes/functions.php): failed to open stream: No such file or directory in /home/site210/public_html/templates/theme1628/html/com_content/category/category.php on line 14

btw, I can not upload images file here.

Hi.

Thanks for using Mobile Joomla forum. I apologize you're having issues installing Mobile Joomla.

Did you check and follow our installation guide (specially for Directory write access)? www.mobilejoomla.com/documentation/12-getting-started/40-installation.html

If so, please try to install again and if there are still any errors please send a screenshot to our support email  support​@​mobilejoomla.com

Best,

John Mark C.
Mobile Joomla! Support

Installation works well. I also checked the installation package, those files doesn't exist.

Hi.

Can you provide us a screenshot of the following:

1.) Error after the installation.
2.) Directory Permissions of Joomla - Its located under Systems ->  System Information -> Directory Permission

Best,

John Mark C.
Mobile Joomla! Support

Here are some screen shots. Thank you

The problem is the program requested files which doesn't exist. Please tell me the email address where I can send the package to.
Thank you.

bump

Hi.

Thank you for the screenshots. May I also have the url of your Joomla site so that we can test further on our end?

Thanks.

John Mark C.
Mobile Joomla! Support

Hi.

I received your PM. Can you try to uninstall and re-install Mobile Joomla and send us a screenshot if there are any errors? If possible, can you send us a site login so that we can investigate more further on our end?

Thanks,

John Mark C.
Mobile Joomla! Support