Support & Working Hours
We are dedicated to provide you the best customer support experience. However, please note that:
Our official working hours are Monday-Friday 8:00-17:00 EET (UTC+2). Out of the working hours, our response times may be slightly longer (Check what's the time in Helsinki).
I am sure this issue is 1 day 5 hours old, is this the type of support We can expect, as it was posted in working hours, and over a day later still no feedback???
Secondly, I just purchased the pro for $99, you kidding me that I don't get the flat template with it? Now I must fork out another $69 for the template??? The $99 is high to begin with, but to be quite honest having to pay even more for a simple theme is ludicrous. I could just as well have purchased a developer subscriptions by rockettheme and had many templates at my fingertips... Not sure how many people you guys are going to get falling for this... worst of all you have to pay the $99 for every website? and the theme? $69 per site...