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TOPIC: have an issue

have an issue 9 years, 1 month ago #19623

  • montillon
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I do some body know about this error:

error_too_ many_reedirect

I just have install JM and in my mobile this message is displeyed
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Re: have an issue 9 years, 1 month ago #19624

Hi montillon.

Thanks for using Mobile Joomla! forum. Can you provide us more information about the issue such as screenshot of the error? Can you also provide us the versions of: Joomla and Mobile Joomla?

Best,

John Mark C.
Mobile Joomla! Support
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Re: have an issue 9 years, 1 month ago #19625

  • montillon
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Hi here is the information you need

Joomla version 3.4.2
Joomla Mobile version 2,1.0 

and I am sending you two screenshot one of the preview and the other of the mobile screenshot
Attachments:
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Re: have an issue 9 years, 1 month ago #19626

  • montillon
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and I am sending you two screenshot one of the preview 
Attachments:
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Re: have an issue 9 years, 1 month ago #19627

Hi montillon,

Thanks for the screenshots. Can you also provide us a temporary Joomla login to your email support@mobilejoomla for further investigation? It looks like there's an installation error. Please also send us the link of this URL forum thread for reference.

Best,

John Mark C.
Mobile Joomla! Support
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Re: have an issue 9 years, 1 month ago #19628

  • montillon
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Hi, ok here the login info to the backend of my site, this is a temporary login access

username: mjsupport
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Re: have an issue 9 years, 1 month ago #19630

Hi, I deleted your msg with the username password for security purposes. I'll have our developer check on this.

We will get back to you as soon as possible.

Best,

John Mark C.
Mobile Joomla! Support
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Re: have an issue 9 years, 1 month ago #19631

  • montillon
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ok thanks I will wait
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Re: have an issue 9 years, 1 month ago #19632

  • montillon
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Hi, have you found any error in the mobile joomla configuration?
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Re: have an issue 9 years, 1 month ago #19633

  • montillon
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Hi, now I can see my site in móviles devices thanks, but there is another issue, I can not see the banner and slideshow that I have in the desktop site.

Should I download banner and slideshow for Mobile or there is somthing else that should be done?
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