Problem installation of the extension Mobile Joomla!

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TOPIC: Problem installation of the extension Mobile Joomla!

Problem installation of the extension Mobile Joomla! 8 years ago #20490

xpadriano OFFLINE Fresh Boarder Posts: 6 Karma: 0	Hi, I use 2.5.9 version Joomla! when I upload your compressed extension my website show me JFile: :read: Impossibile aprire file: /home/pugliain/public_html/tmp/gzip58835dbaf1c73 Impossibile aprire il file= Impossible to open the file How I can solve it?
	Last Edit: 8 years ago by xpadriano. Reply Quote

Re: Problem installation of the extension Mobile Joomla! 8 years ago #20495

john.causing
OFFLINE
Moderator
Posts: 612
Karma: 3

@xpadriano , Hello this is John from Mobile Joomla! support. That error message looks like the file is corrupt. Please try again to download the extension from our site then upload and install it again.

If its still doing the same thing, send us please a temporary admin login to our email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for further investigation.

Best,

John Mark C.
Mobile Joomla! Support

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Re: Problem installation of the extension Mobile Joomla! 8 years ago #20496

xpadriano OFFLINE Fresh Boarder Posts: 6 Karma: 0	the problem is the same, enable to write entry. I'm sending my temporary admin for you. many tnx
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Re: Problem installation of the extension Mobile Joomla! 8 years ago #20498

john.causing OFFLINE Moderator Posts: 612 Karma: 3	@xpadriano, I replied to your email. What you can also try is to unpack the package to the directory 'tmp' and install using directory installation. Please see screenshot for more instructions. Best, John Mark C. Mobile Joomla! Support
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Re: Problem installation of the extension Mobile Joomla! 8 years ago #20503

xpadriano OFFLINE Fresh Boarder Posts: 6 Karma: 0	ok, many tnx but I solved by changing ".tar.gz" in ".zip" and it works!
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Re: Problem installation of the extension Mobile Joomla! 8 years ago #20505

john.causing OFFLINE Moderator Posts: 612 Karma: 3	@xpadriano thanks good news!
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