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TOPIC: Need help

Need help 7 years, 7 months ago #20767

  • lockdoc
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It is installed on my website vak33.ru the following:


Joomla 2.5.28

Virtuemart 2.0.26d
Mobile_Basic 1.17.
All works tolerably, but there is one problem, and it is only in the mobile version is, in the usual desktop version of the problem it. You can verify this yourself by ordering the goods on the website vak33.ru (mobile version) and reaching the entry point of "Your Data"

vak33.ru/component/virtuemart/user/editaddresscartBT?device=mobile&Itemid=0

This is the problem, no further .....

Help please, and then we will take this site next week on Tuesday ...
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Re: Need help 7 years, 7 months ago #20768

@lockdoc , I visited your page on mobile: vak33.ru/component/virtuemart/user/editaddresscartBT?device=mobile&Itemid=0

May I ask what is the issue there? Based on your screenshot, there are inputs you showed. May I also ask what do you mean by the 'your data' you mentioned?

Best,

John Mark C.
Mobile Joomla! Support

Re: Need help 7 years, 7 months ago #20770

  • lockdoc
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My problem is explained in my video

youtu.be/thbQAmfCJrE
Sorry for my bad english
Last Edit: 7 years, 7 months ago by lockdoc.

Re: Need help 7 years, 7 months ago #20771

@lockdoc ,

Thanks for the video. Please send us a temporary admin login to our email This e-mail address is being protected from spambots. You need JavaScript enabled to view it so that our lead developer can investigate this issue.

Best,

John Mark C.
Mobile Joomla! Support

Re: Need help 7 years, 7 months ago #20772

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The data for the admin site login sent.
If you can not go to the admin panel then write. Thank you.

Re: Need help 7 years, 7 months ago #20773

  • lockdoc
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Whether to log in to the admin panel of the website vak33.ru?

Re: Need help 7 years, 7 months ago #20774

@lockdoc ,

I replied to your email. I'll have our lead developer check on this issue. We will get back to you as soon as possible.

Re: Need help 7 years, 5 months ago #20814

I see that you have solved the problem. What did you do? I have the same issue. The cart works ok, buy after the customer enters the address and contact data, it cannot be saved. Please, advise.

Re: Need help 7 years, 5 months ago #20815

Ok. I got that too. One needs to disable
"Server-Side Optimization" top check box. Done. It all works!!!

Re: Need help 7 years, 5 months ago #20818

  • lockdoc
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Yes, you did it right, you have to disable the SSI in the panel settings joomla-mobile and everything is working fine.
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