Welcome, Guest
Username Password: Remember me

Gallery not working properly on mobiles
(1 viewing) (1) Guest
  • Page:
  • 1

TOPIC: Gallery not working properly on mobiles

Gallery not working properly on mobiles 7 years, 3 months ago #20900

Hi.

Our website is runnin on Joomla 3.6.2 and uses Mobile Joomla 2.1.21.
I found a problem with gallery (I use Phoca Gallery component).

When I click on the image to appear in a kind of lightbox(modal) I get  a  message - Unable to load renderer class.

I tested this on various android devices. Beside, I can see the same error when I view the page in Chrome browser (mobile view) - I attach a screen with it

It looks as if the the component script file is not loaded for some reason or is excluded on purpose by the mobile joomla extension.

Please, view this matter asap

Thanks
Attachments:
Last Edit: 7 years, 3 months ago by Alexxbatura.

Re: Gallery not working properly on mobiles 7 years, 3 months ago #20902

@Alexxbatura

Hello. Please send us a temporary admin login to our email This e-mail address is being protected from spambots. You need JavaScript enabled to view it so that we can further investigate the issue.

Best,

John Mark C.
Mobile Joomla! Support
  • Page:
  • 1
Time to create page: 0.07 seconds

By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. This site will not function correctly without cookies.

I accept cookies from this site.