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Problem with installation
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TOPIC: Problem with installation

Problem with installation 14 years, 7 months ago #235

  • melmar
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When i try to install, after several minuts I have this error :

Gateway Time-out

The gateway did not receive a timely response from the upstream server or application.


How I solve it ??

Problem with installation 14 years, 7 months ago #1566

  • dryabov
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  • Denis Ryabov, Lead Developer
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During install MobileJoomla (MJ) tries to unpack tera_dump.sql.bz2 file. If it's impossible on your server (that is either bz2 php extension is not loaded or bunzip2 program is not installed) then MJ tries to download unpacked version (19.4Mb) from mobilejoomla.com. Most likely you have a problem with downloading tera_dump.sql (that is php is able to open connection with remote server, but cannot download any data).

So, I recommend you to install/enable bz2 php extension, or to disable allow_url_fopen option in php.ini.

Problem with installation 14 years, 7 months ago #1567

  • melmar
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bz2 is enable and allow_url_fopen option is disable, but I have the same problem

Problem with installation 14 years, 7 months ago #1568

  • dryabov
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  • Denis Ryabov, Lead Developer
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melmar wrote:
bz2 is enable and allow_url_fopen option is disable, but I have the same problem


OK. Then it maybe because php is runned in CGI/FastCGI mode with very short timeout (note: I don't mean max_execution_time in php) that doesn't allow MJ installer to finish install procedure.

Problem with installation 14 years, 7 months ago #1569

  • melmar
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ok, but I don't have the access on php.ini, I not say how to change CGI/FastCGI mode.

Can you help me please ??

Problem with installation 14 years, 7 months ago #1570

  • dryabov
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  • Denis Ryabov, Lead Developer
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MJ cannot change server restrictions, so ask your server admin/support to increase timeout (as I know in most cases it's about 30-40 seconds, but it may be insufficient to populate TeraWURFL database).

Problem with installation 14 years, 7 months ago #1592

  • Ekorren12
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Hi.

Is there anyway to install it manually ?
For example use FTP to upload files and create database in phpmyadmin ?

I dont have acces to php.ini .

And a big thank you for the component

Problem with installation 14 years ago #2511

  • pssparkman
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I have access to my php.ini files, what timeout setting do I need to adjust? Or what file do I need to download and upload to my server to get by this error?

Thanks! Can't wait to test this out, but have to get past this error first.
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