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Mobile Joomla installation issues - pls help
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TOPIC: Mobile Joomla installation issues - pls help

Mobile Joomla installation issues - pls help 14 years, 2 months ago #488

  • jcnilsson
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Hello,
We have installed the mobile joomla and when we tried to access it from backend it gave 404 error. "Incorrect usage of Mobile Joomla." We have uninstalled mobile joomla, still it gives error in front end.

Check the attached screenshot and please advise.

I hope this is the right spot to ask this kind of question.

Thank you,
Johanna

Mobile Joomla installation issues - pls help 14 years, 2 months ago #2187

  • Barnabas
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Hi Johanna,
I was not able to download the attachment. The gallery view is very tiny.
I think it says
Database error Unable to connect to the database Could not connect to MYSQL

Can you confirm that this is the error message you were seeing in the front end?
Thanks

Mobile Joomla installation issues - pls help 14 years, 2 months ago #2188

  • Barnabas
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Have a look at this thread for the original Incorrect usage of mobile Joomla message.
www.mobilejoomla.com/forum/topic.html?id=361

Mobile Joomla installation issues - pls help 14 years, 2 months ago #2189

  • jcnilsson
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Yes, that is the error message that I am seeing.
Thank you!!

Mobile Joomla installation issues - pls help 14 years, 2 months ago #2190

  • jcnilsson
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Thank you so much!!!

Mobile Joomla installation issues - pls help 14 years, 2 months ago #2191

  • Barnabas
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I don't know why the MySQL error has started. Here is a (very long) thread which discusses possible causes and solutions.
forum.joomla.org/viewtopic.php?f=431&t=198257
You might be able to find out from the people who host the website what their parameters are for MySQL databases. Things like how many connections, how much memory. There has been discussion in this MJ forum about constraints which affect MJ. Basically MJ uses a database of different types of mobile phone and tries to match the one that is accessing the website so MJ can use the appropriate template to deliver content to the browser.
Hope you manage to find something that helps.

Mobile Joomla installation issues - pls help 14 years, 2 months ago #2197

  • jcnilsson
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OK - just to close the loop: Incorrect usage of mobile Joomla error message was fixed by the guidance here:
www.mobilejoomla.com/forum/topic.html?id=361

The Unable to connect with MySQL error message was started by me changing the database password in cPanel, without changing the website script. Once the error was there I was unable to log in to the administrator. The way to fix it was to download the configuration.php file, update the password, have godaddy make the file writable so I could upload it to the FTP client, and the error message was gone.

Thank you so much for your help! I was advised to restore the db for $150 and 10 days, which was not an option. And starting over neither... Being a beginner with joomla, I feel very happy now.

Mobile Joomla installation issues - pls help 14 years, 2 months ago #2198

  • Barnabas
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Glad it's all working again.
Thanks for closing the loop.
Hope your progress is less painful from now on.

Mobile Joomla installation issues - pls help 14 years, 2 months ago #2210

  • Pedruchito
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Hi, Would anyone tell me if it is possible to download this Joomlamobile
onto an iPhone because I can't do it,it gives me the error that I just can't. Thank you and I also use Joomla! on my Mac with MAMP and no problem.Thanks in advance Joomla! for ever

Mobile Joomla installation issues - pls help 14 years, 2 months ago #2224

  • akfaisel
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I am not able to install it at all. It's taking a long time. I couldn't wait for more than 5 min for installing a component.
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