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TOPIC: Renewal

Renewal 9 years, 12 months ago #18107

  • magiclund
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I cannot renew my subscription for Joomla Club. It is not possible to "submit" once the renewal form is completed. The reason may be a error message about the VAT number (incorrect or not registered). How to get around this?
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Re: Renewal 9 years, 12 months ago #18109

  • dryabov
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  • Denis Ryabov, Lead Developer
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Yes, Submit button is disabled until all error messages are resolved.
What values do you have in VAT-related fields (purpose/country/VAT ID)?
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Re: Renewal 9 years, 12 months ago #18110

  • magiclund
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Business
Sweden
556307155301
Last Edit: 9 years, 12 months ago by magiclund.
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Re: Renewal 9 years, 12 months ago #18111

  • dryabov
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  • Denis Ryabov, Lead Developer
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Looks like official VAT number validation service is down now. ec.europa.eu/taxation_customs/vies/ displays "Member State service unavailable. Please re-submit your request later." That's why currently VAT number cannot be verified properly. I hope it will be fixed soon.
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Re: Renewal 9 years, 12 months ago #18125

  • magiclund
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You are right. The validation site is up now and I could fullfil the payment. However I am not sure if the VAT was deducted.
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