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Installed basic version and adds are still visible
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TOPIC: Installed basic version and adds are still visible

Installed basic version and adds are still visible 10 years, 1 month ago #18140

  • zimmone
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Goodmorning, I had a free running verion and purchased and installed the basic version (Mobile-Joomla-Basic.1.2.10) to get rid of the adds. I've installed it and still see the adds. Am I missing something?

I have try to refresh the page and clear browser's cache several times.


I'm trying to reach your site but cant't at this time. Thanks for your help. 


Best regards
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Re: Installed basic version and adds are still visible 10 years, 1 month ago #18141

  • dryabov
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  • Denis Ryabov, Lead Developer
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Hmm, I don't see MJ Basic license for your account (zimmone). Could you post Order or Purchase number, I'll check the database.

And note that it could take up to 1.5 hours for ads to be disappeared (because of caching on both server and client side). Try to clear browser's cache on your phone or check it on another phone (or just in another browser).
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Re: Installed basic version and adds are still visible 10 years, 1 month ago #18143

  • lmbrst
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Order #8XRE0BAJT40E

The account that placed the order is lmbrst

I installed yesterday the extension and emptied several times the browser cache. Why do I still see banner ads ?
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Re: Installed basic version and adds are still visible 10 years, 1 month ago #18146

  • dryabov
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  • Denis Ryabov, Lead Developer
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Do you use MJ Basic on website you set in order form (www.sm*****s.it)?
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Re: Installed basic version and adds are still visible 10 years, 1 month ago #18147

  • lmbrst
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No. agenziatrapiantilazio.it
Last Edit: 10 years, 1 month ago by lmbrst.
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Re: Installed basic version and adds are still visible 10 years, 1 month ago #18149

  • lmbrst
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What happen?
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Re: Installed basic version and adds are still visible 10 years, 1 month ago #18153

  • lmbrst
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I payed the basic version but the ads still appearing on all smartphones I've tried
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Re: Installed basic version and adds are still visible 10 years, 1 month ago #18155

  • dryabov
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  • Denis Ryabov, Lead Developer
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lmbrst wrote:
No. agenziatrapiantilazio.it

That is the problem. MJ Basic is licensed to the domain name you set in order form. I can change domain name of your subscription to agenziatrapiantilazio.it, do you like it?
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Re: Installed basic version and adds are still visible 10 years, 1 month ago #18157

  • lmbrst
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Yes thank's
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Re: Installed basic version and adds are still visible 10 years, 1 month ago #18159

  • dryabov
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  • Denis Ryabov, Lead Developer
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Done. [Note: it may take up to 1.5 hours to update this information on all our resource]
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Installation & Upgrade
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