Howdy Mobile Joomla Forum,

I am using Joomla 1.5.24 and was using Mobile-Joomla.1.0-RC.tar.gz and attempted to upgrade to Mobile-Joomla.1.0-RC4.tar.gz after being prompted to do so by Moblie Joomla.

After I upgraded there were some error messages, when I decided to go to the backend control panel, it had disappeared. This means when I log into the backend, I am met with a blank screen.

Does anyone know what the problem might be and how to solve it

Thanks for your time

Try to truncate jos_session table in DB (e.g. via phpMyAdmin), then clear cookies in your browser and log into backend to reinstall MJ1.0RC4.

Thanks for your reply.

Not sure when you say "Try to truncate jos_session table in DB".

thanks

timat wrote:

I mean to run sql query

Howdy Dryabov,

Tried truncate jos_session table in DB (OK), then clear cookies in browser (OK), reinstall MJ1.0RC4. An error was generated.

Component Install: DB function failed with error number 2006
MySQL server has gone away SQL=INSERT INTO jos_components VALUES( 0, 'MobileJoomla', 'option=com_mobilejoomla', 0, 0, 'option=com_mobilejoomla', 'MobileJoomla', 'com_mobilejoomla', 0, 'components/com_mobilejoomla/images/mj16x16.gif', 0, '', 1 )
SQL =

INSERT INTO jos_components VALUES( 0, 'MobileJoomla', 'option=com_mobilejoomla', 0, 0, 'option=com_mobilejoomla', 'MobileJoomla', 'com_mobilejoomla', 0, 'components/com_mobilejoomla/images/mj16x16.gif', 0, '', 1 )

It was not possible to delete the selected file.: 'uninstall.mobilejoomla.php'
It was not possible to delete the selected file.: 'uninstall.mobilejoomla.php'
It was not possible to copy the selected file.
JInstaller::install: Failed to copy file: /home/library4/public_html/tmp/install_4eb9bd416e251/mobilejoomla.xml to /home/library4/public_html/administrator/components/com_mobilejoomla/mobilejoomla.xml
Component Install: Could not copy setup file
Error Loading ModulesMySQL server has gone away SQL=SELECT m.* FROM jos_modules as m LEFT JOIN jos_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY m.position, m.ordering

And the control panel is still unaccessible.

Thanks for your time and support.

Search "2006" in this forum, there is known joomla patch for this issue.
And check that mod_quickicon module is published.

PS. Could you send me a screenshot of current control panel?

Howdy,

Searched for 2006. Found similar posts to mine but no patch. Other than a link to a kunena issue, no patch was found.

No mod_quickicon module is loaded. Had a look at Joomla extensions and am confused which one I should load. Many available.

No need to send you a screenshot of the control panel because it is a completely blank screen. Nothing to look at.

Thanks for your time

timat wrote:

Then readtext of error message from error_log file.

Howdy Dryabov,

Apologies. I have been ill, but am back on deck.

The error log is now a few days old will it be any good to you now? Or would you like another copy? How do I attach it?

timat

send it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it