Hello,

I bought the basic pack and all is going ok in Android and other smartphones, except iphone. 

On the Cpanel The template for the iPhone is plugged, the modules are executed, and so on. 

But doesn't work. On my site looks the template desktop when the device is an iphone 5; or without content when de device es an iphone 4, 5s or 6.   

I checked on my own device and friends's iphones. 

The site: pchs-auditores.com

I'm still working on the final version, but i need to resolve this problem before continue. 

Thanks for your help

Marta

Hi Marta.

Thanks for contacting Mobile Joomla! forum. Are you still having issues with your site? I also tried your site using S3 Galaxy. Please see this screenshot: scontent-sea1-1.xx.fbcdn.net/hphotos-xtp1/v/t1.0-9/11377338_10202920145564239_5000219056952944759_n.jpg?oh=3b0dbfe5eabfa85eca66b3415143e380&oe=55FB725C

Can you also provide us a screenshot using your iphone?

Thanks.

John Mark C.
Mobile Joomla! Support

Hi John

Thanks for your reply

Here the screenshots:

The problem is on iphone 5, that  looks the template desktop

Iphone 4 and 6 are correct, like you can see on the screenshots 

Thanks for the support. 

Hi Marta.

Thank you for the screenshots.

I'll forward this to our developer and we will get back to you as soon as possible.

Best.

John Mark C.
Mobile Joomla! Support

Hi, 

Thanks again

I'll be waiting for your news

Regards

Marta

Hi Marta.

I apologize for the long wait. Our developer needs the following for us to further investigate this issue:

1.) Using your iPhone 5, please go to this site: pchs-auditores.com/es/?device=auto  (to be sure desktop mode is not forced manually)
2.)  Using your iPhone 5, please go to this site mobilejoomla.com/uatest.php on the iPhone 5 and copy the results and paste it here in our forum thread.

Best.


John Mark C.
Mobile Joomla! Support